Cyan Development Concepts

Business Administration

Courses and Overview

Courses and Overview

Overview:

  1. Understand administrative policies and procedures (leave, use of resources, communication, requisitions, schedules and rosters, group bookings, safety and security, etc.).
  2. Filing (Demonstrate efficient collating, recording, retrieval and dissemination of information using a range of methods (e.g. dictaphone, typing, writing, verbal, electronic data interchange) and mediums).
  3. Administration tools (intray, email, folders, files, filing systems, index systems etc).
  4. Documents / deliveries (letters, memos, parcels, gifts, flowers, delivery note, waybill, COD document, etc).
  5. Office Stationery and stock control (Receiving, recording, storing, controlling and evaluating ordering and distribution).
  6. Administrative procedures (Opening and distributing external and internal mail, Photocopying documents, Filing, Faxing documents, Sending or receiving material, Office management, Safety and security).

Who Should Attend

The course is aimed at youth and community leadership as well as those who want to advance
in the formal work environment and develop their leadership abilities.

We do offer this programme to high school learners as well.

The course is aimed at youth and community leadership as well as those who want to advance
in the formal work environment and develop their leadership abilities.

We do offer this programme to high school learners as well.

HOW LONG IS THE COURSE

The is between one day and five days long (customizable).

WHAT YOU WOULD NEED

The candidate would need to bring a notepad, pen or you may need access to a functional laptop/ tablet.

METHOD OF TRAINING

Face-to-face
Virtual or Online Training

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