management skills
1. Define Conflict Resolution and Conflict Management
2. Basic of Communication Skills
3. Barriers to Effective Communication
4. Communication Skills Quiz
5. How behaviour and communication styles can cause conflict
6. Types of Conflict (Healthy and Unhealthy)
7. Conflict Management Quiz
8. How to resolve conflict amicably
9. Anger, Irritation and Rage
10. How to manage anger
11. Define Conflict Resolution and Conflict Management
12. Basic of Communication Skills
13. Barriers to Effective Communication
14. Communication Skills Quiz
15. How behaviour and communication styles can cause conflict
16. Types of Conflict (Healthy and Unhealthy)
17. Conflict Management Quiz
18. How to resolve conflict amicably
19. Anger, Irritation and Rage
20. How to manage anger
Who Should Attend
in the formal work environment and develop their leadership abilities.
We do offer this programme to high school learners as well.
HOW LONG IS THE COURSE
The is between one day and five days long (customizable).
WHAT YOU WOULD NEED
The candidate would need to bring a notepad and pen along.
METHOD OF TRAINING
Face-to-face
Virtual or Online Training