Cyan Development Concepts

Outlines:
conflict
management skills

1. Define Conflict Resolution and Conflict Management

2. Basic of Communication Skills

3. Barriers to Effective Communication

4. Communication Skills Quiz

5. How behaviour and communication styles can cause conflict

6. Types of Conflict (Healthy and Unhealthy)

7. Conflict Management Quiz

8. How to resolve conflict amicably

9. Anger, Irritation and Rage

10. How to manage anger

11. Define Conflict Resolution and Conflict Management

12. Basic of Communication Skills

13. Barriers to Effective Communication

14. Communication Skills Quiz

15. How behaviour and communication styles can cause conflict

16. Types of Conflict (Healthy and Unhealthy)

17. Conflict Management Quiz

18. How to resolve conflict amicably

19. Anger, Irritation and Rage

20. How to manage anger

Personal Development Courses

Click TO VIEW COURSES

Who Should Attend

The course is aimed at youth and community leadership as well as those who want to advance
in the formal work environment and develop their leadership abilities.

We do offer this programme to high school learners as well.

HOW LONG IS THE COURSE

The is between one day and five days long (customizable).

WHAT YOU WOULD NEED

The candidate would need to bring a notepad and pen along.

METHOD OF TRAINING

Face-to-face
Virtual or Online Training